We can only honor event tickets purchased directly through Ticketmaster. Tickets bought from individuals or third party sites (StubHub, Vivid Seats, Vivint, etc.) may not be valid. If you purchase tickets through those sites or individuals you risk purchasing invalid tickets. To guarantee that your ticket be honored, you must purchase through Ticketmaster online, by calling 800-745-3000 or in person at a Ticketmaster outlet or our office.